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Product leader with 6+ years in payments and digital banking, currently Head B2C Solutions at Viseca, Switzerland's largest card issuer (4 million cardholders, one app with 2.5 million active users, 100+ partner banks). I take products from idea to launch at scale in regulated environments: two new fee products with CHF 2-4 million in annual recurring revenue, a zero-downtime migration of 2.5 million users, and the first European integration of Mastercard's Smart Data InControl API. I bring solutions rather than issues, stay close to the technology (I build LLM products myself) and care about payments that earn user trust.
Experience
Head B2C Solutions, Viseca Payment Services, Zurich, since 12/2025
- Own product strategy, roadmap and P&L for all customer-facing products: the one app (2.5M active users), Viseca Connect (100+ partner banks) and all brand websites.
- Lead a cross-functional team of 11 as Technical Product Manager in the Agile Release Train (SAFe 6).
- Build monitoring and reporting frameworks for the executive board and partner banks.
- Steer the partner and vendor ecosystem: contracts, commercial negotiations, SLA monitoring.
Digital Product Manager, Viseca, 12/2022 to 11/2025
- Conceived, priced and launched two new fee products with CHF 2-4M in annual recurring revenue.
- Migration of 2.5M users to a new authentication platform with no downtime and no user loss.
- First European integration of Mastercard Smart Data InControl by a card issuer.
- Real-time balance via the Finnova API, a multi-currency Debit EUR card and an automated interest statement (95% fewer tax-related requests to customer service).
- Defined the annual product vision and roadmap for the one app.
Product Owner Digital Channels, Graubündner Kantonalbank, 08/2020 to 12/2022
- System responsibility for e-banking and mobile banking, including digital identity and authentication under FINMA supervision.
- Defined and prioritised the digital banking roadmap across the vendors Finnova, Netcetera and Jemmic.
- Delivered new features end to end, from business case to launch, and steered FINMA-regulated outsourcing partnerships.
Lecturer Digital Finance, FHGR, 08/2023 to 07/2025
- Designed and taught the module for 80+ BSc students per year: payment systems, open banking, AI in financial services and regulation.
Education
MBA, University of St. Gallen (HSG), 2024 to 2026: final project as a business plan for muntiva, a tax software.
MSc Business Information Technology, major Digital Finance, Lucerne University of Applied Sciences (HSLU), 2021 to 2023
BSc Information Science, major Digital Business Management, University of Applied Sciences of the Grisons (FHGR), 2017 to 2020
Skills
Payments and banking
Card issuing, Payment schemes (Mastercard, Visa), Mobile and in-app payments, Digital wallets, Virtual cards and tokenization, 3-D Secure and authentication, Core-banking integration (Finnova), FINMA, PCI DSS
Product
Vision and strategy, Discovery to post-launch, Roadmapping, Business cases, Pricing and monetization, Go-to-market, KPI definition, OKRs, Rollouts and experiments
Leadership
Scaled agile (SAFe 6, Scrum), Team of 11, P&L ownership, Stakeholder management, Contract and vendor negotiation
Data and AI
Monitoring and reporting, Product analytics, LLM-assisted analysis, Specification and prototyping, Document AI and OCR, Software foundations (TypeScript, Next.js, Python)
Languages
German (native), English (fluent, C1)
Community
Career coaching and mentoring for students and early-career professionals in digital banking and fintech: applications, interview preparation, career planning.