Migration of the authentication service for 2.5M users
Digital Product Manager, Viseca
Situation
The authentication platform was end of life and no longer supported.
Action
Ran the RFP, supplier selection and contract; planned features in SAFe across several PIs and delivered them as PO and PM with the dev teams.
Result
All 2.5M users migrated, with zero downtime and zero user loss.
Original screens in English, iOS 27
Zero downtimeStep 1
You tap Login. The app looks exactly as before.
Step 2
In the background your account moves to the new platform. It takes a few seconds longer than usual, that is all you notice.
Step 3
You land in the Cockpit. Nothing has changed for you; you are already signed in on the new platform.